Announcement
You are ordering a handmade item not something I pull from a shelf. :) Please make sure you leave the correct dates, years, spelling of names - There are additional costs for these errors. If I have to remake an item due to the wrong info was left for me, it's an additional $5.99 for a name, $9.99 if more. If you leave the wrong year for a charm or the item has to be sent back, buyer will pay to have the item shipped back, the fee for the error and for the shipping cost back to you. Errors on my part, I will cover the costs.
Get your hand stamped jewelry today! All items are made by me, not a machine. Please read descriptions - most info is in those. If it's not, don't hesitate to ask!
SHIPPING UPDATES - PLEASE KNOW THAT I SHIP EVERY ITEM WITH TRACKING. MOST PACKAGES ARE NOT GOING TO ARRIVE IN 2 DAYS. If your package has not arrived, please message me! If your package shows arriving late by the USPS, that means the package is still out there somewhere. If your package shows delivered and it's not, give it a day or two. If it doesn't show up, contact your local post office. They can GPS exactly where it was left. The United States Postal Service (USPS) has revised its service standards for certain First-Class Mail items, adding one to two additional days for mail traveling longer distances. There is no guarantee anything will arrive on time. Priority Mail is not guaranteed to be quicker. Please make note of this for any holidays or need by dates coming up. Please make sure you are giving yourself plenty of shipping time. Some weeks packages are arriving in 4-5 days, some weeks it's taking up to 10 days.
Please don't swim or shower with jewelry on. Please be mindful of lotions, perfumes, etc. when wearing jewelry.
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Reviews
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Christie on Apr 19, 2024
5 out of 5 starsI custom ordered a yellow line necklace to honor my dispatcher husband, and I couldn't be more thrilled. This seller had a fast response time and fast shipping. The pictures do not do this item justice. It's so much more beautiful in person. I would absolutely do business with this seller again.
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Eric Garner on Apr 18, 2024
5 out of 5 starsThis young lady was extremely helpful and had it done as soon as I had the order put it!
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William Reed on Apr 14, 2024
5 out of 5 starsI promise I cannot say enough great things about Ronda and this purchase. She went out of her way to make sure that the necklaces arrived on time. I purchased them as a baptism gift and they absolutely loved them. This will be my go to seller for future gifts.
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Dolores on Apr 14, 2024
5 out of 5 starsIt’s beautifully made, just what I expected. Great quality.
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jojomariano on Apr 6, 2024
5 out of 5 starsThe necklace was just as described. Beautifully done. My grand daughter loves it!!
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skittybuck on Mar 23, 2024
5 out of 5 starsGreat customer service and fast shipping. Recipient loved the gift!
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Taressa on Apr 17, 2024
5 out of 5 starsPerfect gift for my sister and brother in laws’ baptism gift!
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About ExquisiteStampDesign
Creating Memories One Stamp at a Time.........................................
Shop members
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Ronda
Owner, Designer, Creator
Shop policies
Shipping
Customs and import taxes
Payment options
Returns & exchanges
Cancellations
Privacy policy
More information
Frequently asked questions
Processing Times
USPS is still having some issues. Please message me if you're package has no movement for over 7 days and I will look into it. Canada shipping is taking up to 2-3 weeks to arrive. No refunds or remakes will be given until I absolutely know the package has been lost.
Saturday-Sunday: closed - I do work most weekends but I also spend time with family.
Right now orders are done within 3-5 days. USPS is still behind so please be mindful of that.
I send all personalized items a sneak peek picture before I ship the next day.
Custom and personalized orders
Custom orders always welcome! I love taking your ideas, specials sayings, etc. and making them into a beautiful piece of jewelry. Items listed are priced by what you see in the pictures. If changes are left in the notes, you will be charged for those changes. These must be paid for before the item is made.
Shipping Policies
Shipping Choices:
First Class, Priority and Make Mine First/Priority Mail
Mail is all over the place right now. USPS has tracking on their website, you can also sign up for text alerts on your package. If your package shows delivered but was not, contact your post office. They can GPS exactly where it was left.
ALL items are shipped with tracking information. If you need an item quickly, I suggest you purchase the "Make Mine First/Priority Mail" at checkout, which will move your item up in the order it was received and will also give you 2-3 day priority mail.
At any given time I can have 20+ orders waiting to be done - especially around the holidays.
Is hand stamping the same as engraving?
No, it's not. I hand stamp these items letter by letter. There is no machine. Each item is done by hand, by me. This is why no two pieces will ever be alike.
Unless the listing states the item is ready to ship, every item will be made to order.
Will I get my order in time for the holiday?
Holiday deadlines are usually posted. Please check those if you need an item quickly. I do offer a shipping upgrade at checkout...one is priority shipping which is 2-3 days in the US. The other is to move your item ahead of all other orders.
Do you accept returns?
I do not accept returns on any personalized items. If there is a mistake on my part, I am more than happy to fix it. I send customers a sneak peek picture of your item before I ship. If you did not check the picture, this is not my fault. I will fix items that are wrong but you will pay for shipping to me and from me. If I feel a return is necessary, it will be minus shipping and handling costs and materials - this will be 25% total of what you paid
Ready to ship items will ship ASAP~they are already made. There is no cancellation of ready to ship items if they have shipped.
If you cancel your order after the time limit or if it's already been made - you will be charged 25% of the total you paid. This covers my time and supplies used.
Can I request an item faster than your production time?
You absolutely may request an item by a certain date. Please purchase at checkout, the shipping option of "Make Mine First!!Priority Mail". This will move you ahead of the other orders. If you need something overnight, be prepared to pay for that also. At any given time, I have 10-20 orders waiting to be made and I will not put someone ahead of my other orders for free.
Ready to ship items/Clearance items.....
Ready to ship and clearance items are sold as is. There will be NO REFUNDS on these items. Ready to ship items are items I have in my studio and ready to go. They could be a new idea I just made or something I was practicing. Clearance items are items that may have slight blunders or mistakes. Please make sure you check the pictures on these items as you are receiving THE ITEM in the pic.
Mailed Packages Returned To Me
If a package is mailed and then returned to me, I will send you a message on Etsy. The buyer is responsible for paying to have the item reshipped. I will not resend until I get payment and a good address. If it's a personalized item, you are responsible for paying the new shipping fee. NO RETURNS ON ANY ITEMS UNLESS I'VE MADE A MISTAKE. If I have made a mistake, I will remake the item and pay for the shipping again.
Urn Items
Absolutely NO RETURNS on any urn items. The descriptions are there and all info about the urns are in it. All of my urns are stainless steel. The sayings or circles with names are stamped on aluminum. They go together just fine! The urns are urn pendants, they are not made to hold a lot of the ashes. Some urns need a small screwdriver to open the screw. I do have a few that hold more than a pinch but most do not. These are the same urns you get at the funeral homes - they are no different. All urn jewelry comes with detailed instructions and a funnel to fill your urn.